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ADR: Fiumicino Airport gets 5 Skytrax stars

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26 Jan 2023
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Fiumicino Airport by our Asset Company Aeroporti di Roma, rated Europe's best airport for quality for the past five years, has been awarded five stars by Skytrax, the highest accolade given by the international air transport rating organisation.

The 5-star rating, which was obtained at the end of an in-depth analysis of terminal services and facilities conducted in 2022, recognises "Leonardo da Vinci" Airport as having excellent standards in the quality of service provided to passengers and staff activity. In the last 2 years, despite the effects of the pandemic, Fiumicino Airport has consistently maintained very high quality standards, even during the period of strong traffic recovery. At the same time, the continuation of development investments was ensured, which allowed, among other things, the opening of the new boarding area A for an additional capacity of 6 million passengers, the strengthening of operational services, with new areas reserved for security and immigration controls, and the expansion of the commercial offer, thanks to new shopping and catering areas.
Skytrax applies ratings to more than 800 areas of passenger-facing airport products and services over 30 different fields. The Star Rating methodology is unified and consistent across the industry and all airports, from the largest hubs to small regional facilities, are rated using the same basic criteria covering the entire passenger travel experience. With the 5-star rating, Fiumicino joins a select group of top global hubs, including Seoul, Singapore, Tokyo and Munich.