Rosa has been attending the Despensa Social in San Bernardo for a couple of months and she says enthusiastically that this place “came from heaven.”

For people like her, who are struggling financially with a pension that is not enough to cover all expenses, this service, which is possible thanks to companies like Abertis Group's ViasChile, is a vital help to the community.

Rosa has lost her husband, and the only real person at her side is her 18-year-old granddaughter. In her she sees herself when she was young, and there is great complicity between them.